GlobeIPTV ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or subscribing to our service, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, such as your name, email address, WhatsApp number, and payment confirmation details when you contact us or subscribe to a plan. We may also automatically collect limited technical information, such as your browser type, device type, and general location, when you visit our website.
How We Use Information
We use the information we collect to:
- Set up, activate and manage your IPTV subscription
- Respond to support requests via WhatsApp or email
- Send important service updates, such as renewal reminders
- Improve our website, service quality and customer experience
- Detect and prevent fraud or misuse of our service
Cookies & Tracking
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can disable cookies through your browser settings at any time, though some site features may not function as intended without them.
Third-Party Services
We work with trusted third-party providers to help operate our business, including payment processors and communication tools such as WhatsApp. These providers only receive the information necessary to perform their function and are expected to handle it securely and in line with applicable data protection laws.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information. If you are located in the European Union, these rights are provided under the General Data Protection Regulation (GDPR). To exercise any of these rights, simply contact us using the details below.
How to Contact Us About Privacy
If you have any questions about this Privacy Policy or how your information is handled, reach out to us on WhatsApp at +34 603 171 403 or by email at support@globeiptv.com.
Have more questions? Visit our Contact page.